The rooms are huge (especially in NY standards), very well cleaned and with amazing sound isolation.The staff is friendly and willing to help.The only thing missing for a full 5 star rating here is some maintenance to update the style and improve tired carpets and painting.
Michaelangelo is one of my go-to hotels in midtown. For business or pleasure, it is an excellent location.Although the hotel and its features are just a little tired, the staff is very warm and friendly and the rooms are very nice with plenty of space. I recommend upgrading, since it is typically a small price and the rooms become very nice sized.
Exceptionally kind service (shoutout to Angelo), incredibly spacious for NYC (stayed in an Executive King), and excellent and safe location. The rooms are showing their age, but everything was clean and the bed very comfortable. Detracting stars purely because of the noise level. The AC/heating unit is large and rumbly like many in the city (comparable to a louder window A/C), but there was some kind of clanking/rapping coming from mine that kept me up all night. I’m used to city traffic and such, so I’m not a particularly light sleeper. Pack earplugs, just to be on the safe side, and you’ll be golden.
Beautiful hotel with a delightful staff. We felt welcomed from the moment we arrived to the moment we left. There was quick follow up on a question regarding our billing, and the team at the hotel went out of their way to get a thorough answer to our question. I can't recommend this hotel enough!
The location, staff, and cleanliness of the hotel were exceptional. I requested a Keurig coffee maker, and they made sure it was sent up right away.I would stay here again and recommend to others.
My friend and I visited NYC to see a Broadway show and the Michelangelo’s location is perfect for this; most theaters are within a few short blocks. The room was spotless with a comfortable bed and upscale bedding. The entire staff was extremely pleasant and accommodating and added immeasurably to our stay. We also enjoyed a delicious breakfast in the dining area. The Michelangelo will be our go-to hotel for future visits to the city.
Hotel is in a little need of renovation but that said this was as outstanding of a hotel visit as we have ever experienced (we are experienced international travelers). The room was comfortable and very quiet being on the inside. Room service for b'fast was good and on time. The bath tub much appreciated. We will return.
We are currently staying at the hotel, it’s our first time. Comfortable amenities, good size room and close to everything. Can recommend
Went to NYC for work and had this hotel booked for me. Location is superb, very clean and very nice staff!
I began staying at the Michelangelo many years ago when I took my granddaughter here and have been coming back to New York every six months since. I would never stay any place else. The service is impeccable, the hotel is charming and lovely. The rooms are lovely, The beds are very very comfortable and the location is perfect.
The staff at The Michelangelo New York goes above and beyond for their guests. I highly recommend this hotel for your visit to New York City. Housekeeping does a fantastic job. The front desk personal are experienced professionals and were very attentive to all of our personal and business needs. All employees were great! From helping with luggage to arranging cabs. Also, the food in the restaurant rivals most local dining spots. Our company will be frequenting this hotel for all of our future events/meetings.Great job Michelangelo!
The hotel itself was very beautiful with kind helpful staff. The rooms were nice quality for beds, linens, bathroom accommodations, and large bathtub. The best part was the location. This hotel was perfectly located for everything we did on our trip.
Love this hotel! Historic charm with the BEST staff. Everyone was incredibly accomodating. Our room was quiet and spacious. Loved the bathrooms too! Lots of counter space, mirror and lighting. Will stay here from now on.
I came here for a girls trip and we loved our experience at the Michelangelo! Large rooms, super clean, staff was very attentive the entire stay, and food was excellent. As someone who loves a luxury experience, the Michelangelo was a perfect combination of luxury and value, and you cannot beat the location. We will definitely be back!