Support & Maintenance
Both support and maintenance are essential for any website’s success. Despite a slight difference in both terms, they often used interchangeably. Support is about fixing errors and bugs and how quickly you respond. When a visitor visits a website and it is down due to some technical glitch. Then how quickly you fix that issue says everything your support services. Maintenance is basically maintaining the quality of your service so that no bug can appear on your site. Some of the common support and maintenance services provided by companies are:
- UI development
- Bug/error fixes
- QA, website performance optimizations and cross browser testing
- Security updates